Microsoft says a"major outage" at Xbox Live is keeping some users from logging in, and it's taking longer than expected to get the problem fixed., the Xbox Support account on Twitter first acknowledged that"some users have been disconnected from Xbox Live" at around 3 pm ET. Just over an hour later, the account tweeted again to say"our investigation is taking longer than expected," and advised users having trouble to keep an eye on the Xbox Status page.
"You may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems," the status page says."Features that require sign-in like most games, apps and social activity won't be available." I tried logging in and that is indeed what happened: After entering my login details, I was dropped to a blank screen, then kicked back to the not-logged-in status page. Oddly enough, I was able to report a problem, even though I'm not logged in, something some users on Twitter said they were unable to do—so there's clearly something weird going on.The most recent update to the status page says a"related issue" has been discovered and a resolution is pending.
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