Steam review bombing is gaming's most powerful method of protest: 3 takeaways from Helldivers 2's weekend meltdown

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Morgan has been writing for PC Gamer since 2018, first as a freelancer and currently as a staff writer. He has also appeared on Polygon, Kotaku, Fanbyte, and PCGamesN. Before freelancing, he spent most of high school and all of college writing at small gaming sites that didn't pay him. He's very happy to have a real job now.

Last Friday, Sony announced that Helldivers 2 PC players would soon need a PSN login to play, in the name of securityArrowhead reminded players this is technically how it was supposed to be at launchBy Saturday, Helldivers 2's"Overwhelmingly positive" overall Steam rating had flipped to"Mixed." The air got even nastier when it became clear Helldivers 2 owners in the 177 countries where PSN isn't supported would lose access to the game.

But when the issue at the center of a review bomb is inherently small or has little to do with the product itself, we rightly question if user reviews meant to guide our purchasing decisions are the ideal battleground for short-term conflicts. Review bombings can be confusing and entirely misleading for people who aren't plugged into a game's happenings.

I don't love the reflex of punishing game developers for minor infractions by sinking Steam ratings that are supposed to be overall buying advice.

 

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