on its official Twitter account and on the home page of its website alleging that Sony had suddenly requested the destruction of its PlayStation collectibles, which Gaming Heads claims Sony had already received royalty payments for.
“Customers made business with Gaming Heads, not with Sony. So you guys have to refund. It’s as easy as that,” Thomas Mueller wrote under Gaming Heads’“Refund YOUR customers!! They have nothing to do with Sony. They bought a product from you. Not them. How dare you make your problem the customers’ problem!!” Melanie Willems wrote.
Gaming Heads responded to many comments of this nature on Twitter and Facebook, asking customers to reach out to Sony about refunds.