demanding an apology from Nintendo or its staff without reasonable causedefamatory comments on social networks or websites
According to Kyodo News’ report, there is no law against customers harassing staff in Japan, but some companies have been incorporating anti-harassment rules into its terms and conditions.The 'Wide Care’ service costs $15/£12 per year
Ask to speak to someone 'more important' Shit always works
Serves them right.
As it should be.
As things always should have been. 'The customer is always right' my ass.
No way they made a FAFO policy holy W
Finally, a police people actually agree with
Yes.
thanks for the photo of the kyoto offices. but still aint this just right to repair?
Interesting
Damn imagine having a defective product and you've been getting the run around for months and you start getting pissed then they just say 'we ain't gonna help you anymore' it's gonna be crazy cause most of their customer service reps have no idea what the fuck they're doing.
You know what, good. Too many people assume its ok to lash out at the people just trying to do their job.
This rule could never happen in the west.
I hate how people in these replies continue to treat customer service workers like crap. There is something wrong when more customer service workers are killed on the job annualy than police.
Oh man, I like to see how they deal with Karens!
Wait so like they won't fix it if you intentionally break it or they won't fix it if your being a dick to them? I'm confused.
The size of this W is incomprehensibly large
Luckily in the UK the way it works is if they can't fix it after I believe 3 repairs we are entitled to a refund or replacement.
Lol…wtf
EgoSumCoqus 🤷🏻♂️
a thing that we need in all companies
How anti-consumer.
Policy does not supercede consumer rights.
I see their covering all the Bases. How Nintendo of them.
Every company should do this ngl
Finally, Nintendo is ahead of the curve in something. Customer service in general needs this.
R.I.P japan feels good to be Australian motherfuckers would get reamed by consumer protection.
Rare Nintendo W
yeah, they can refuse, and then the person can just ask another guy there to do it they can refuse, but Nintendo can't, you are responsible for a malfunctioning product
I wish more corporations let their employees do this
Rare Nintendo working condition W
MonkeyKingZobe Japan doesn't tolerate bullshit, and I love it.
To be honest that should be the default. A lot of shitty people behaving in the most vile manner ever possible just because they feel entitled to. Nintendo should just reply them to a 'rejected. also please seek mental health you deeply need it'.
Based Nintendo
Good.
Good.
So, this is something bad or what?
End they will get sued and lose. Nintendo is trash
Nice
Its not like Nintendo accepts repairs that often anyway. Not without askin for your money
My only concern with this is they are known to ship joy con's back still broke or they brake again soon after... If i complain about a service like that would they just say I'm being abusive.
I don’t see a problem with that.
Now we need to implement this everywhere... for everything
Good
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